TRUST & SAFETY Archives - Oak Bay Lawns

Do I need to be home during my lawn care service?

Not at all.Most of our clients aren’t home during their lawn mowing appointments — and that’s the whole point. We’re […]

- April 30, 2025 by [email protected]

How do I change my credit card?

No problem — updating your card on file with Oak Bay Lawns is quick and secure. ✅ Here’s how: Send […]

- March 26, 2020 by superduper

What is your refund policy?

At Oak Bay Lawns, we stand behind the quality of our lawn mowing services in Victoria and surrounding areas.If something […]

- March 26, 2020 by superduper

Can I trust my mowing professional?

Absolutely. At Oak Bay Lawns, we only work with carefully vetted, trained, and insured lawn care professionals across Victoria, Oak […]

- March 26, 2020 by superduper

Is my billing information kept safe and secure?

Yes — your billing information is fully protected. Oak Bay Lawns uses Stripe, one of the world’s leading payment processors […]

- March 26, 2020 by superduper

What is your 100% satisfaction guarantee policy?

We believe lawn care should be simple, professional, and stress-free — and we back that up with our 100% Satisfaction […]

- March 26, 2020 by superduper

Do your service providers go through a background check?

Absolutely — your trust and safety come first. ✅ Every Oak Bay Lawns provider must: Pass a criminal record check. […]

- March 26, 2020 by superduper

What happens if something goes wrong during my appointment?

At Oak Bay Lawns, we believe great service isn’t just about doing the job right — it’s also about making […]

- March 26, 2020 by superduper

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