What is your 100% satisfaction guarantee policy?

- by superduper - March 26, 2020

We believe lawn care should be simple, professional, and stress-free — and we back that up with our 100% Satisfaction Guarantee.

Here’s how it works:

  • If you’re not happy with your lawn mowing service, just let us know within 24 hours of your appointment.

  • We’ll send your provider back to correct the issue — free of charge.

Our guarantee covers:

  • Missed mowing areas.

  • Poor edging or cleanup.

  • Service quality issues directly related to your lawn mowing appointment.

Our guarantee does not cover:

  • Lawn conditions outside our control (drought, pests, damage unrelated to mowing)

  • Unrealistic expectations not related to standard mowing, edging, or blowing

  • Issues reported more than 24 hours after service completion

We proudly serve homeowners across Victoria, Oak Bay, Gordon Head, Fairfield, and surrounding areas — and we’re committed to making sure your lawn always looks its best.